Firstly, as an entrepreneur you must believe in doing big things – something bigger than yourself, bigger than the VCs and bigger than everything. This belief is essential for every entrepreneur out there. The second thing is customer delight! Entrepreneurs should have focus on delighting customers and building a community of happy customers. This is very important for the startups of the current generation and let me tell you that it is not an easy task to build a community of delighted customers. But those who manage to do that will be very successful in the long term.
————— Marten Mickos, CEO, Eucalyptus